I was a general assignment reporter on 9/11. It happened on a Tuesday, and our weekly papers came out on Monday and Tuesday, so we wouldn't be going to press again for another few days. I didn't really have anything to write about, even though it was obviously big news, and a life-marking event for my generation.
But I was mostly numb to emotion for a few days. When I found out a friend had died, I took a couple hours off of work and played music, music that she'd enjoyed, songs she'd sung with me dozens of times. Generally, though I just felt like I should be informing someone of something.
In Daniel Schorr's autobiography, he says one of the things that made him a great journalist was that he felt emotionally removed from everything that happened, and able to report on it objectively.
These are communities with very different populations and very different priorities. And they all love their children.
If you followed the news at all over the weekend, you know that it was pretty much wall-to-wall coverage for the first day and a half, and now it's more of a human interest angle (funerals and profiles). During the first 12 or 15 hours or so, there was so much misinformation out there, much of propagated by news outlets, that it reminded me that sometimes we need to shut up and look for truth sometimes. And in some cases, maybe shutting up isn't the best route to take.
Media jumped all over information and drew conclusions without any real information. We know now that the shooter was Adam Lanza. He had his brother Ryan's ID on him, though, and some media outlets didn't think to account for the fact that maybe the person and the driver's license wouldn't match. Far from being dead in Connecticut, Ryan Lanza was wondering why people were writing shocking things on his Facebook wall. He was on the bus on the way home from work.
For several hours, the media had the wrong Lanza brother. Ryan deleted his Facebook account, and I'm sure there will be plenty of fallout from this as the months progressed. Don't be surprised if there are civil lawsuits.
Lesson for the media: Sometimes you need to shut up and figure out what the facts are before you go blabbing out any old information you think you have.
You know who else should have shut up? Some people who just want their football. President Obama was in Newtown to deliver his standard "America is weeping with you, something must be done" speech on Sunday night [aside: Don't get me wrong, that's important for the people of Newtown to hear, I just wish we'd have someone speak from the heart instead of delivering the script sometime]. He interrupted the broadcast of the Sunday night football game for about 10 minutes.
On the other end of the spectrum is the National Rifle Association (NRA), the country's biggest gun lobby. Just a few days after they thanked everybody for getting them to 1.7 million likes on Facebook, they pulled down their Facebook page.
They also went silent on Twitter for a few days, which is common for them in the wake of mass shootings in the U.S.
If you want to stay relevant, I think you have to say something, even if it is just a "We're mourning, too." I think it's really telling that they take a "let's go hide in the corner until everybody focuses on something else for a while" approach to these events.
Lastly, I want to mention something that might point to the growing maturity of the Internet as a medium.
Well, one mother went back trough the author's personal blog and ripper her a new one for the things she was really saying about her kids in public.
Instead of this becoming a war, like that Oatmeal-Buzzfeed thing that happened, the two parents got together to start a discussion and find some common ground.
We, as a species, and we, as a culture, and we, as the media, have a lot to learn still. Mostly, I think it has to do with listening. If we listen to each other, we're going to be able to prevent some of these incidents in the first place.
Lessons from Sandy Hook Elementary: When to shut up, when to not