For those Syracuseans not in the know, Funk 'N' Waffles is a great little spot on the SU hill. It has a menu of interesting waffle creations (including chicken & waffles, pulled pork waffles, and a new favorite for some of my friends: a stuffing waffle with turkey, mashed potatoes, gravy and cranberry sauce), good coffee, and free wifi.
They are good citizens, opting for local eggs, Dinosaur BarBQue sauces, and other local options when possible.
The only complaint I've ever thought of is that they close at 4:30 on Mondays, which is kind of early.
So, as co-chair of the 40 Below Civic Engagement Task Force, I approached the venue about staying open a little later to host a social networking event, which started at 5:30. I arrived a little before 5, and was pleased to see they had something of a walk-in crowd, which meant they weren't bored in that hour between when they typically close and when we were to start.
Then we brought in 16 people – very few of whom had been there before. And almost to a person, they were so impressed with the venue that they said they would not only return, but bring other new people.
If eight of those people do return with two new people each, and then half of those new people do the same, that's a lot of new customers, thanks to being willing to keep the lights on and paying two employees for four extra hours.
That's a minimal investment for a lot of new customers – and let's not forget that so much of small business marketing is helping the non-profits in your area.
Over at Outspoken the other day, Lisa Barone wrote about some etiquette for working at coffee shops. Basically, it's how to grab some focus while not being a jackass to other customers, and, more importantly, to the business you're patronizing.
You should read that post, then come back; I'll tell you my favorite coffee shops to work from in the Syracuse area.
1. Recess Coffee.Recess is tucked in the Westcott neighborhood and is open late. There's free on-street parking within a block, although during the school year it can get tough to find parking since the students who rent in the area are stuck parking on the street. They roast their own coffee, and it's clear they're coffee drinkers, because the coffee's really good. They also have creative hot chocolates that bring a lot of people back. They don't have a ton of electricity, so bring a fully charged laptop. And bring headphones; the music can sometimes get a little loud.
2. Freedom of Espresso, Franklin Square. For me, this is the most comfortable of the Freedom stores to work from (and one of two to make my top five spots in town). It's comfortable, has electricity all the way along one wall, and, with the exception of the fact that without fail someone will make or take a really loud phone call during the day, it's the quietest cafe in town. The wifi is stable, parking is plentiful, and if you need a little inspiration, there's a statue of Benjamin Franklin across the street and the CreekWalk about 50 steps in the other direction. There's also a hot dog cart at lunchtime. Word.
3. Funk 'n' Waffles.Funk has the strongest coffee in town, and really good food. Seriously, where else in town can you get fried chicken & waffles? They have overstuffed chairs, plenty of electricity, very stable wifi...the only thing that makes me shy away from going there is the parking. It's on the SU hill, so you're either going to pay a fortune for parking or walk a mile. It's great for consolidating trips up there, though.
4. Cafe Kubal.Kubal is another place that roasts its own coffee and clearly is run by coffee lovers. They also make brilliant sandwiches. It's open before 8 a.m., which makes it a winner for me, since I like to get going early. There's plenty of free parking, too. Unfortunately, it's tiny, the machines can get loud, and it can get crowded. The electricity per capita is really good, if you can get a seat.
5. Freedom of Espresso, Fayetteville. The only real problem with this Freedom store is the wifi is iffy. They have plenty of large leather chairs, and a long counter space in front of the window that is meant to be workspace – it has electricity for every seat, and a space between the counter and the wall for cables. Plenty of free parking next to the store and in the back.
Tomorrow, it being Friday, we'll get your happy hour on with my favorite bars to work from.